Delivery is available throughout Washington State. CORT Tenting Solutions service are also be available in Idaho, Oregon, and Northern California. Availability, access requirements, and service fees vary by location. Please contact an Event Specialist for additional details.

Standard delivery includes curbside delivery and pickup during business hours. Delivery windows are non‑timed and calculated by zip code. Delivery services and fees are based on location, access conditions, timing requirements, and the scope of your rental order.

Rental pricing includes the use of equipment for the standard rental period. Delivery, setup, breakdown, labor, taxes, and additional services are priced separately and clearly outlined on your contract.

Yes. Delivery fees are calculated by zip code and reflect the most cost‑effective service option for most events. Time‑specific or after‑hours delivery may result in additional fees.

Additional fees may apply if delivery teams encounter stairs, long‑distance portage beyond 50 feet from the truck, access delays, or the need for additional on‑site labor. Fees are assessed based on site conditions and service requirements.

Delivery outside of standard business hours may be available based on location, access, timing requirements, and order complexity.

Certain rental items, including tents, tent accessories, staging, dance floors, bars, specialty tables, and select cooking equipment, include setup and breakdown by our delivery crews. Delivery service fees apply. Additional services such as chair unbagging, cushion placement, and table setup or breakdown may be available at an additional cost. These services must be arranged in advance and require a complete diagram submitted at least seven (7) business days prior to delivery or pickup.

Some venues or municipalities require permits or approvals for tents, staging, or large installations. Permit requirements are the responsibility of the customer, but our team can provide information to help support the process during planning.

During peak seasons, delivery service may require minimum rental amounts based on zip code. Minimums do not include delivery service, labor, tax, or additional services.

Delivery service may be available to local islands with ferry access. Delivery fees and minimums vary depending on location, access conditions, and seasonal schedules.

From delivery through pickup, you are responsible for securing rental products, protecting them from weather or sprinkler systems, and repacking items in the same carts or containers in which they were delivered. You assume full responsibility for the products until they are loaded onto our trucks at pickup.

Delivery vehicles are similar in size to a large commercial delivery truck and require clear access free of trees, structures, and overhead obstacles. You are responsible for ensuring that access routes can safely accommodate delivery equipment.

Depending on the items selected and order size, customer pickup may be available. You are responsible for providing a properly sized vehicle and securing all items for transport. Some products require delivery service.

A deposit is required to confirm your reservation. Final payment must be completed according to the selected payment method and required deadlines. All reservations must be paid in full before delivery or will‑call pickup, unless otherwise approved in writing.

You may pay using ACH bank transfer, secure bank account login, or credit card. ACH and bank login payments are fee‑free. Credit card payments are subject to a 3% non‑refundable processing fee effective April 1, 2026.

ACH or bank account login payments must be completed at least seven (7) business days prior to your scheduled delivery or will‑call pickup date to avoid charges to the card on file.

If final payment remains outstanding within seven (7) days of delivery or pickup, the credit card on file may be charged. The card on file may also be used for post‑event charges.

Non‑tenting rentals may be canceled up to seven (7) days prior to delivery or pickup. Tent rentals require a non‑refundable deposit. Changes or cancellations made within seven (7) days of delivery may incur full rental charges.

Yes. You need an account to request quotes, save favorites, and manage your rental planning online.

Creating an account gives you access to enhanced planning tools. You can create and save up to five favorite lists, group products by theme or event, move favorites directly to your cart, share lists with collaborators, and save multiple delivery locations for faster checkout.

After creating an account, browse products and select your favorites to save them to a list.

You can reset your password from the sign‑in screen by selecting Forgot Password.

Yes. You can pin our website to your mobile device’s home screen for quick access. The CORT Party Rental website is mobile‑friendly and accessible from desktop and mobile devices.

Quantity minimums refer to the minimum number of items required to rent certain products, such as chinaware, drinkware, flatware, and napkins. Certain rental items are subject to quantity minimums to support sanitation standards and order accuracy.

Product photos, descriptions, and dimensions are available on our website. For select items, showroom visits or samples may be available depending on location and availability. Please contact an Event Specialist to learn more.

When renting china, glassware, flatware, serving pieces, trays, bowls, and other food‑related items, you are asked to remove excess liquids and debris and rinse items with water prior to returning them. All products should be repacked as delivered in their original containers. When renting linens, you should shake out food, paper goods, and debris before placing items in the provided linen bags. Linens or fabrics that are wet or damp should be allowed to air dry before being enclosed in the bags. When renting cooking equipment, you are responsible for removing food, grease, and oil prior to pickup. Deep fryers require the removal of customer‑provided oil, and charcoal barbecues require the removal of customer‑provided charcoal. When renting candle holders or lanterns, you must remove tea light candles and all wax prior to repacking. Flameless candles are recommended. When renting chairs, you are responsible for removing cushions, covering, and stacking items unless setup and breakdown services have been prearranged. Rental products must be returned in the condition and packaging provided to avoid additional charges.

Lost or misplaced items may result in replacement charges at retail value. Items returned within seven (7) days may be eligible for a refund.

Rental Product Damage Waiver helps protect you from unexpected costs if rental equipment is accidentally damaged while in your care during the rental term. This service is non‑refundable, is not available for third‑party sub‑rentals, and does not cover missing items, improper use, vandalism, or items left outside unprotected.

Rental charges are based on confirmed reservations and the time products are out on rental. Refunds are not available for unused products.

If an issue occurs during business hours, please contact our office at 877.939.7368. For after‑hours issues, call the same number, select option 2, and leave a message with your details. A manager on duty will return your call.

All rental products are professionally cleaned, inspected, and sanitized before and after each event to meet safety and sanitation standards.